Around 550 Victoria Legal Aid (VLA) workers were brought together under one roof across three floors at 570 Bourke Street, over a year-long transition from various CBD locations that also marked a desired cultural change and opportunity for teams to work better together through proximity. The new supported open-plan office has been designed to offer a more welcoming environment to both clients and staff.
This was achieved by replacing the imposing walled offices and intimidating corridors with vibrant cafe-style spaces, collaborative work areas, quiet zones and meeting “cubbies” and booths. More formal meeting rooms were also an essential part of the design for when client confidentiality and privacy is required. Victoria Legal Aid hopes its new work environment will create a more social workplace culture.